Integrations we build
Our system integration services connect the software you already run, so orders, payments, people and records move between systems without anyone typing them twice. As an API integration company in India, we work with teams in India and abroad, and every data flow we build has a named owner and monitoring from the day it goes live.
The integrations we build most often:
ERP and CRM integration
We connect the ERP you already run through its APIs, including ERPNext, and CRM tools such as Salesforce, Zoho and HubSpot. A deal closed in the CRM can create the sales order in the ERP. For ERP modules or data migration, see ERP Development and Modernization.
Payment gateway integration
Payments, refunds and reconciliation. A confirmed payment updates the order and the invoice, and a daily check flags any payment the two sides record differently.
HR and identity systems
Joiners, movers and leavers flow from the HR system to the directory and the apps people use, so access is granted and removed on time.
Team chat and data platforms
Alerts and approvals sent to Slack or Microsoft Teams, and data loaded into BigQuery or Redshift for reporting.
Older databases and systems
Where a system has no API, we read its database safely or add a small API in front of it. Where the only way in is through its screens, we hand the work to RPA on Business Process Automation.
Event-driven and middleware integration
Point-to-point links, where each system calls every other system directly, break each time one of them changes. We put an integration layer in the middle instead, so each system connects once and the layer routes the data.
- Webhooks that tell other systems the moment something changes, such as an order being paid
- Message queues and event streams with Kafka, SQS and EventBridge, so one slow system does not hold up the rest
- Middleware or an iPaaS such as MuleSoft where ready-made connectors save build time
- Batch ETL where real time is not needed, such as nightly loads for reporting
- Microservices split out where one part of a system needs to scale on its own, with CQRS where reads and writes need separate models
- Services designed so a service mesh can be added as their number grows
Security
Every API we build controls who can call it, for internal and external consumers alike, and we review that access before launch.
- OAuth for user and partner access, and API keys for system-to-system calls
- Rate limits, so one consumer cannot overload the API
- Audit logs of who called what and when
- Secrets kept in a secrets manager, out of the code and the repository
How an integration project runs
- 01
Map
The systems involved, who owns each piece of data, what moves where and how often.
- 02
Design
The API contracts, how each error is handled and the security model, reviewed with your team.
- 03
Build and test
Built and tested with sample data, including failure tests such as a system going down mid-sync.
- 04
Launch
Live with monitoring and alerts on day one, and a runbook for the team on call.
- 05
Support
Changes as your systems change, made by your team or through Application Support and Maintenance.
How long it takes: A focused module usually takes 8 to 12 weeks, and a larger program 4 to 9 months in phased releases.